General Privacy Statement

At “Innovating Solutions”, we are committed to protecting and respecting your Personal Data.
Privacy Policy at the area of “General Data Protection Regulation” (GDPR) (Regulation (EU) 2016/679: http://www.privacy-regulation.eu/el/) informs you about how we use and protect the personal information you provide to us or that we collect about you, when you use our site or our application (app), when we exchange information or offer each other services while doing business. We also notify you of your rights under the data protection legislation and the relevant General Data Protection Regulation (GDPR).

Separate privacy statements apply to employees and job seekers.
By using our site, and the services provided through it, you agree to the application of this policy.

WHO WE ARE
“Innovating Solutions” is under GDPR terminology, the “data controller” for the personal information it collects and processes. This means that we are responsible for deciding how to process (i.e. collect, preserve, use and disclose) your personal information.
We are a company that provides information technology and telecommunication solutions to small and medium sized businesses throughout Europe. Our company’s identification data are the following:

I.S Innovating Solutions LTD
2 Chr. Sozou Street, Eiffel Tower
1096 Nicosia Cyprus
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
URL: www.innovatingsolutions.eu

GDPR Regulation and Cyprus Law provides to every natural person a list of fundamental rights regarding the protection of his/her rights. You may exercise any of your rights in relation to your personal data by written notice to our Data protection Office at This email address is being protected from spambots. You need JavaScript enabled to view it.

WHAT INFORMATION WE HOLD FOR YOU and THEIR SOURCE
“Innovating Solutions” is committed to protecting the privacy and security of your personal data. By personal data, we mean information, which, either alone or in combination with other information available to the company, can be used for your recognition.
Personal information may include, but is not limited to, your name, address, telephone number, your occupation, possibly tax details (Tax ID number) stored in the archives of “Innovating Solutions”, which may include electronic files, letters, emails, photos and video recordings. It does not contain information where your identity has been removed and you cannot be identified (anonymous information).

FOR WHAT PURPOSE WE USE YOUR PERSONAL DATA
We use your personal information:
• to exchange information regarding products and services before entering into a contract
• to exchange information (commercial, financial, technical) and doing business in order to fulfill a contract’s terms
• to add your details in our newsletter recipients’ list
• to let you know about the organization of events related to our business and / or the Information Technology
• to handle your requests and complaints
• to comply with our legal, regulatory and other obligations (eg tax laws, accounting obligations, etc.) that result from our above-mentioned activities
• to ensure network and information security

HOW WE PROCESS YOUR PERSONAL DATA
Being aligned with the provisions of the GDP Regulation, we process your personal data in accordance with the following data protection principles:
• Lawfully, fairly and transparently
• We collect them only for valid purposes that you know or purposes we explained to you and do not use them in a way that is incompatible with these purposes
• We process them according to the above purposes only
• We collect and process the least and absolutely necessary information for the fulfillment of the above purposes
• We keep these data accurate and up-to-date as long as you keep us informed of any changes
• We only keep them for as long as necessary, based on the purpose
• We keep them safe. We take all reasonable steps to ensure your personal data from loss, unauthorized access or alteration.

LEGAL BASIS OF PROCESSING
According to the GDPR, processing must be based on a legitimate basis, i.e. a sound reason for collecting, storing, using and disclosing your personal information.
Our legal basis for this will depend on the services we provide to you and the type of information we process about you.
The basis we process your information may be one or more of:
• To fulfill a contract that we may have with you (providing to you products and / or services)
• to comply with a legal or regulatory etc. duty
• When you consent or agree with it, such as when you choose to receive from us informational emails or newsletters.

16 and UNDER
It is not our purpose to collect personal information from children without the consent of their parents. If you are under 16, please get the consent of your parents or guardian before giving any information.

WITH WHO DO WE SHARE YOUR PERSONAL DATA
Your personal data is shared internally within our company, between its various departments, in order to produce the desired result and so that you receive the service, you expect from us. This internal disclosure is done in the safest feasible way on a need to know basis.
Your personal information may also be disclosed to external third parties such as employment bodies, financial or insurance organizations or companies and other regulatory authorities.
Beyond the above, your information will not be traded / leased or communicated to third parties for marketing purposes or others.

FOR HOW LONG DO WE MAINTAIN YOUR DATA
We will retain your personal information only for as long as it is necessary to fulfill the purposes for which we have collected it, and for as long as it is required to satisfy any legal, accounting, etc. obligations.
Where feasible, we can make your personal details anonymous so that they can no longer be associated with you. We can then use them without further notice.
Once you no longer require services from us, we will maintain and safely destroy your personal information in accordance with the retention schedule.

AUTOMATED DECISION MAKING
In some areas, in order to improve the efficiency of our services, our company may use automated decision-making processes, including profiling. When an automated decision that is taken for you is important (one that may have legal impact or otherwise may significantly affect you), you will be warned about this from us, along with your rights to challenge this decision.

DATA ACCURACY AND YOUR RESPONSIBILITIES
It is important that the personal information we keep for you is accurate and up-to-date. For this reason, in case some of your information changes or is in error, please let us know as soon as possible so as to proceed to the necessary rectifications.

YOUR RIGHTS
Under the Regulation, you have the following rights:
• To be informed about the processing of your personal information. This is the purpose of this statement.
• To correct your personal information if it is inaccurate and have it in full if it is incomplete
• To oppose to the processing of your personal data
• To restrict the processing of your personal information
• To have your personal information deleted (“the right to be forgotten”)
• to move, copy or transfer your personal data (“data portability”)
• to be informed about, question or oppose to any automated decisions taken for you, including profiling
• Ask for access to your personal information and information about how we process them
• withdraw at any time any consent you have given to the processing of personal data
If you wish to exercise any of these rights, please contact Data protection Office at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

YOUR CHOICES
You have the option to choose whether or not you want to receive information from us. If you want to receive direct marketing messages from us, you can select the corresponding boxes on the form in which we collect your information.
We will not contact you for marketing purposes by email, telephone or text message unless you have given your prior consent. We will not contact you for postal marketing purposes if you have stated that you do not wish to be contacted. You can revoke your consent and change your preferences at any time by contacting us by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

QUESTIONS or COMPLAINTS
Any questions regarding this Policy and our privacy practices should be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by writing to:
I.S Innovating Solutions LTD - 2 Chr. Sozou Street, Eiffel Tower, 1096 Nicosia Cyprus.

USE of COOKIEs
Like many other sites, innovatingsolutions.eu uses cookies. Cookies are small information files sent by an organization to your computer and stored on your hard drive to allow this site to recognize you when you visit it. They collect statistics about your browsing and do not recognize you as an individual. For example, cookies are used to store your preferences. This helps us improve our site and provide a better, more personalized service.
The following types of cookie are used when you visit our pages:
• Absolutely necessary cookies. These cookies are required for the operation of our website.
• Analysis / performance cookies. They allow us to recognize and count the number of visitors and see how visitors move around our site when they use it. This helps us improve the way our site works, for example, by ensuring that users easily find what they are looking for.
You have the option to disable cookies by setting browser preferences. However, keep in mind that disabling cookies may result in loss of part of the functionality of our site.
Please be aware, that in addition to cookies from our own site, third parties (including, for example, advertising networks and external service providers such as web traffic analyzers) may also use cookies, usually analytics / performance or targeting, for which we have no control.

LINKS TO OTHER WEBSITES
This privacy statement applies only to the website of “Innovating Solutions” and ceases to apply when you leave our web pages. If you follow links that are available on our website to other organizations’ websites, we advise you to take the time to read the privacy notices on the websites you are visiting.

SOCIAL MEDIA Plug-Ins
While using our website you do not receive Social Media Plug-ins.

CHANGES TO THIS PRIVACY NOTICE
We review this privacy statement regularly and we therefore have the ability to modify it at any time.
This Privacy Notice was last updated in June 2020.